FAQ

When will my order be shipped?

Your order will ship within 48-120 hours after being placed. Your tracking information will be sent via email.

 

How can I place a custom order?

Send an email to heartthrobaccess@gmail.com

 

How long will it take for custom orders?

Please allow 2 weeks for custom orders.

 

How will my order be shipped? (UPS, USPS, or etc.)

Your order will be shipped via USPS and will come with your mail. Unless you live in an apartment complex your package may be left at your office if it's too big for your mailbox.

 

Can I return my customized shirt?

Unfortunately, we are unable to allow returns on customized items.